Privacy Policy

01 Introduction

Asia Lanka Developers respects your privacy. This Privacy Policy explains how we may collect, use, store, and disclose information when you visit our website, purchase software, contact us, or use our services.

02 Information We May Collect

Depending on how you interact with us, we may collect:

• Contact information: Name, telephone number, email address, and business details you provide.
• Account information: Login details and account-related information needed to provide our services.
• Transaction information: Purchase records, subscription status, invoices, and payment confirmation details.
• Technical information: Browser type, device information, IP address, and diagnostic or usage logs.
• Support communications: Information you share when requesting assistance or reporting a problem.
• Business data: Information entered into our software by you or your authorized users.

The information collected depends on the product, service, and permissions you use.

03 How We Use Information

We may use information to:

• Provide, operate, and maintain our software and services.
• Create and manage customer accounts and licences.
• Process purchases and manage subscriptions.
• Respond to enquiries and provide technical support.
• Improve software performance, reliability, and security.
• Detect fraud, misuse, and unauthorized access.
• Send important service announcements and relevant product information, where permitted.
• Meet legal and regulatory obligations.

04 Business and POS Data

Our POS and business management software may process information entered by customers, such as product details, sales records, stock information, customer records, and supplier records.

Customers are responsible for ensuring they have the necessary authority to enter and process personal information through the software. Data storage, access, and backup arrangements may vary depending on whether the product operates locally, on a server, or through a third-party service.

05 Payment Information

We may retain transaction records and payment confirmations needed to manage purchases and subscriptions. Where payments are processed by third-party providers, their systems may handle payment information under their own privacy policies. We do not claim to store full payment card details unless a specific payment arrangement expressly provides for this.

06 Sharing of Information

We do not sell your personal information to third parties. We may share information when reasonably necessary with:

• Service providers who support hosting, communication, payment processing, or technical operations.
• Authorized staff who need information to provide our services.
• Legal or regulatory authorities where disclosure is required by law.
• Relevant parties in a business transfer, subject to appropriate safeguards and applicable law.

We aim to limit information shared to what is reasonably necessary for the relevant purpose.

07 Cookies and Technical Data

Our website may use cookies or similar technologies to support essential functions, remember preferences, understand website performance, and improve user experience. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

08 Data Security

We take reasonable measures designed to protect information against unauthorized access, alteration, disclosure, or loss. However, no online service or electronic storage method can be guaranteed completely secure.

09 Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and the service involved.

10 Your Choices and Rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you. You may also request information about how your data is used or withdraw consent where processing relies on consent.

Some information may need to be retained to comply with legal requirements or resolve outstanding matters. We may need to verify your identity before responding to a request.

11 Third-Party Services

Our website or software may link to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing them with information.

12 Children's Privacy

Our services are intended primarily for business and professional use. We do not knowingly collect personal information from children where doing so is prohibited by applicable law.

13 Changes to This Policy

We may update this Privacy Policy periodically. Changes will be published on this page with a revised update date.

14 Contact Us

For privacy questions or data-related requests, contact: